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New Client Consultation
Ready to transform your skin? Get started with a New Client Consultation to learn about our proven Clear Skin Strategy and what to expect.
Watch our On-Demand Webinar or schedule an In-Person Consultation.
Questions? Contact us at 303.600.8361 or info@theacnelab.com
Four Program Options
After your New Client Consultation, we can help guide you on the right path for clear skin. Depending on your age, acne type, and location, we may recommend one of four program options.
In-person appt. 1x month (1 hr)
- Customized Facial
- Education
- Troubleshooting questions/observations
- Coaching on Strategy of Skincare
Zoom Call 1x month (2 weeks after facial for 20 min)
- All of the above except the facial
In-person appt. 1x month (1 hr)
- Customized DMK Enzyme Facial
- Education
- Troubleshooting questions/observations
- Coaching on Strategy of Skincare
Zoom Call 1x month (2 weeks after facial for 20 min)
- All of the above except the facial
- Zoom Call 2x/month (1st appt. is 45 min, 2nd is 20 min)
- Check-in
- Education
- Troubleshooting questions/observations
- Coaching on Strategy of Skincare
- Customized Facial
- Check-in
- Education on acne
- Skincare 101 tutorial/routine
Services for Clear Skin Graduates: Repair, Heal, and Maintain Clear, Healthy Skin
For clients who have already gone through The Acne Lab’s process to get clear skin, we offer additional appointments to help you maintain your clear skin results.
If you aren’t sure what service is best for you, we are here to guide you. Please contact us at 303.600.8361 or info@theacnelab.com before booking an appointment.
Microneedling improves skin textures, heals acne scarring, reduces hyperpigmentation, and promotes a healthier, more radiant complexion.
These appointments are scheduled as a series depending on what goals want to be achieved. Be sure to talk with a Skincare Specialist to determine the appropriate schedule of appointments.
DMK Enzyme Facials reveal more youthful skin with this deeply hydrating enzyme facial. These enzymes stimulate circulation and lymphatic drainage to improve hydration, pigmentation, and skin’s responsiveness to daily skincare.
The benefits not only include a BIG refresh on skin’s responsiveness to daily skincare (which makes this a go-to for any Clear Skin Graduate to maintain clear/healthy/responsive skin) but also include:
- Improving skin tone and texture
- Reducing fine lines and wrinkles
- Reducing hyperpigmentation and sun damage
- Immediate and impressive hydration
Facials (45 minutes) can be scheduled within 6 months of graduating or can be regularly scheduled for maintenance. If it’s been 6 months since your last visit, you should schedule a “Check-In and Facial” (60 min), so we have time to review and recommend changes to your daily routine for optimal results.
Facials enhance how skin responds to your daily routine and helps prevent your skin from adapting to your daily products. Facials are always customized to respond to what the skin needs at the time of the appointment.
- If skin is dry, we focus on hydration
- If skin is hydrated, we focus on exfoliation with enzymes or peels
- All facials come with extractions when needed
Sometimes your skin adapts to your skincare, and you need a tune-up to help skin respond again to the daily routine.
During this appointment, we review current skincare and recommend changes of products and routine to ensure skin remains healthy and responsive so that skin can stay clear.
This appointment comes with a full facial including extractions (if needed).
Cancellation & Late Cancellation Fee Policy
Please cancel or reschedule within 24 hrs of your appointment to avoid being charged a late cancellation fee:
- 1st late cancellation/no-show is $50
- 2nd late cancellation/no-show is $100
- All Zoom late cancellations/no-shows are $50
Late Cancellation on Monthly Membership/Auto Billing
You will be charged a late fee on top of your monthly auto bill payment. You are responsible for rebooking a new appointment time via email or phone.
Cancellation or Pausing of Monthly Membership/Auto Billing
Call or email with a verbal or written confirmation of your cancellation 24 hours before the auto-bill date. We cannot provide a refund if you cancel after the monthly auto-bill date.
Please note: Canceling your appointment on your reminder notification via text or email ONLY cancels your appointment. It does not cancel your membership or auto bill.
This policy is intended to encourage responsible cancellations and to respect everyone’s time and effort involved. Thank you for your understanding.
To cancel or reschedule, please call 303.600.8361 or email admin@theacnelab.com.